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SnoozyPod FAQ

Product Features

 

How can SnoozyPod help my child get his/her best night’s sleep?

The HALO SnoozyPod™ vibrating, all-in-one bedtime soother is the first device to combine soothing sounds and an amber glow night light with gentle vibration to lull infants and toddlers to their best sleep.  The combination of soothing vibration, peaceful sounds and amber light create the perfect environment to help your child fall and stay asleep.  

Why does the night light use amber light?

Research shows that amber light will not interfere with the body’s circadian rhythm.  SnoozyPod’s soft, amber glow, LED night light provides just enough light to see without causing wakefulness.

How does is SnoozyPod make transitions to the crib, toddler bed, and beyond easier for your little one?

SnoozyPod is equipped with many soothing functions that your little one has become accustomed.  Gentle vibration and soothing sounds can help your little one transition to the crib, toddler bed or twin bed more peacefully.  

Where can I use SnoozyPod?

SnoozyPod installs easily into cribs, toddler beds and twin beds.  It is powered by a low-voltage adaptor cord but also offers a battery compartment, making SnoozyPod ideal for soothing little ones to sleep while traveling.

What special features come with SnoozyPod?

The HALO SnoozyPod has 2 levels of soothing vibration that radiates throughout the mattress to calm babies and children to sleep. There are also 4 comforting sounds (heartbeat, stream, and jungle) and white noise. These sounds can play for 30 minutes, or all-night-long to block out household and environmental noises that can disrupt sleep. Finally, SnoozyPod features a calming starry-night ceiling projection with amber LED light that is a soothing visual for your child and has  just enough light to see without causing wakefulness.

How long do each of the features stay on after they are activated?

The soothing sounds can play for 30 minutes or all night long. If you want sounds to play all night long, press the Continuous Sound button. If Continuous Sound is activated, sound will play until you turn it off. All other soothing functions will turn off after 30 minutes.

Can SnoozyPod be operated from somewhere other than the child’s room?

The HALO SnoozyPod is a Bluetooth® enabled device. You can use your  iOS or Android phone to turn on SnoozyPod’s features from the SnoozyPod app without disrupting your child.

How do you pair SnoozyPod with Bluetooth®?

The SnoozyPod app can be downloaded onto your phone or tablet for free from the Apple App Store or from Google Play. The SnoozyPod app is compatible with both Apple and Android devices.
1.Make sure you have Bluetooth® enabled on your device. Tip: The Bluetooth feature is usually found in the Settings menu.
2. Go to the Apple App Store or Google Play and search for “SnoozyPod”. Download the free app.
3. Follow the instructions in the app to operate the unit and set parental lock function if desired. For best Bluetooth® performance, use your mobile device within 33 ft. (10 m) of the SnoozyPod. Keep other wireless equipment at least 3 ft. (1 m) away from SnoozyPod.

Can I install a parental lock so that my child doesn’t adjust the settings by pushing the buttons on the control panel?

Yes.  This feature is available in the app.  Simply download the app and click the lock icon in the upper left corner to activate or deactivate the button lock.  You can also set or disable this feature in Settings.

Where is the best location on the bed frame to place SnoozyPod?

You should place SnoozyPod near the area that you child sleeps. Usually near the middle of the mattress is best.


Product Safety

 

What safety standards does SnoozyPod meet?

The SnoozyPod has been tested and complies with all applicable ASTM, CPSIA, UL, FCC VOC, and ICES requirements.

Up to what age can SnoozyPod be used?

The HALO SnoozyPod can be used in cribs, toddler beds and twin beds.  There is no minimum or maximum age limit for SnoozyPod.

Does installing SnoozyPod underneath the mattress cause an incline?

No.  SnoozyPod installs easily underneath the mattress, maintaining a flat, level sleep surface, which is the safest for your little one.

How does SnoozyPod promote a safe sleep environment?

The SnoozyPod fits snuggly under the mattress leaving a safe, flat, firm surface for your child to comfortably sleep.  And most important to HALO’s safe sleep mission; when a baby is happy and

Can SnoozyPod be used with any type of crib or bed (spring, slat, platform)?

Yes. SnoozyPod can be used in all types of cribs, toddler or twin beds.

Why are the cord protectors necessary and how do I use them?

The cord protectors help keep the AC adaptor cord out of reach of your child.  For instructions on how to install the cord protectors, please consult the Quick Setup Guide or the Assembly video. (links)

Is the voltage from the SnoozyPod harmful to my child?

No. The voltage used in SnoozyPod is minimal and can not cause fire or injury.

 

About HALO SnoozyPod

 

How large is the HALO SnooyPod?

SnoozyPod’s base is about 12.5 inches long. The control panel is about 9 inches long and is easily visible from the outside of your child's crib slats or bed.

Are batteries required? Are they included?

No, batteries are not required, but if you wish to use battery power instead of the plug-in adapter then you will need four AA batteries. They are not included. An AC adaptor allows continuous use, while the backup battery option is convenient for traveling or power outages.

 

Product Care

 

What if it breaks, or I need replacement parts?

If something on SnoozyPod breaks, please discontinue use and contact us at 888-999-HALO or customerservices@halosleep.com to discuss replacement or repair.

What is the warranty?

The SnoozyPod is covered by a one-year limited warranty.  View Warranty Details.

ALL CORDS MUST be kept away from baby at all times, by safely threading the cord through or over the mattress support and fastening the cord protectors to the leg of the crib or bed.  There must be no cords above the mattress at any time.  Cords must be secured out of reach of your child and all cords must be tightly secured to the crib or bed leg with no slack.

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